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Consolidate, diversify or perish

Consolidate, diversify or perish

Arthur D. Little Media Flow of Funds, 2017

The media industry is experiencing a massive digital transformation. This creates a complex and volatile environment for media companies and the transformation will significantly affect value flows going forward. Traditional media companies will need to take (tough) portfolio decisions as the digitization of the industry progresses.

Released: February 2017

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Download File ADL_Media_Flow_of_Funds-2017.pdf (.PDF, 3.0 MB)

The customer meeting of the future

The customer meeting of the future

Seamless, personal and at the right time

Our new report has been co-authored by Arthur D. Little and Telia as part of a series highlighting various aspects of digitalization and the impact it has on companies and organizations. This report takes aim at the digital transformation of customer interaction and experience, what we refer to as “the customer meeting of the future”

Released: February 2017

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Download File ADL_The_customer_meeting_of_the_future.pdf (.PDF, 1.8 MB)

A radical change in the consumption of energy in cities – The case of Spain

A radical change in the consumption of energy in cities – The case of Spain

Substantial savings can be achieved in a decade

Energy efficiency has been a hot topic for several years. It is one of the most important leverswhen improving the productivity of developed societies, as well as their environmental impact – aunit less of energy consumed for the same productive activity reduces not only costs, but also thepollution associated with it. For many countries that depend strongly on energy imports, it alsoimpacts the commercial trade balance.

Released: February 2017

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Download File _ADL_Radical_change_for_energy_consumption_in_Spanish_cities.pdf (.PDF, 1.1 MB)

Beyond the best network operations!

Beyond the best network operations!

How telecom operators can enhance network operations efficiency and customer experience

Current international industry trends predict mid-term reductions of profitability margins for telecom operators, in particularfor mature markets. This is a result of huge investments (GSMA estimates that telecom operators will invest $1.7 trillionon capex during 2014–2020) that are required to build next-generation networks in order to satisfy the data- demandexplosion and revenue reduction caused by mobile price wars and competition from OTT.

Released: January 2017

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Download File __ADL_Beyond_the_Best_Network_Operations__01.pdf (.PDF, 296 Kb)

Building the Smart Hospital Agenda

Building the Smart Hospital Agenda

A comprehensive approach for Hospitals executives to develop their Smart Hospital Strategy and Implementation program

A number of factors have been contributing to a rapid change in care delivery models world-wide. Increasing cost of care, need to improve access to care, inherent complexity in treatment options and increasing involvement of patients in the care delivery cycles - all of these factors have fostered an environment where hospitals or other care delivery institutions have started shifting focus from treating episodes to managing overall health of patients, while focusing on overall value of care rather than efficiency.

Released: January 2017

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Download File ADL_Smart_Hospital.pdf (.PDF, 567 Kb)

Battery Storage: Still Too Early?

Battery Storage: Still  Too Early?

A report by Arthur D. Little

Renewable energy deployment over the last decades has posed unprecedented challenges for the planning and operation of power systems. In the context of increasingly decentralized and intermittent generation, power utilities1 and system operators need to rethink their portfolios, business models and positions in the market in order to be resilient to these changes and benefit from them.

Released: January 2017

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Download File ADL_Battery_Storage.pdf (.PDF, 1.1 MB)

The Future of Healthcare

The Future of Healthcare

How to embrace the opportunity?

Unprecedented changes are ahead of us: artificial intelligence, the internet of things, big data, and social and commercial networks are radically changing the way we live and do business, and the impact of these changes will go above and beyond the 1990s experiments with the “dot-com” wave.

Released: January 2017

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Download File ADL_HC_BrochureEuropeanVersion_01.pdf (.PDF, 6.4 MB)

Major strategic choices ahead of TelCos: Reconfiguring for value

Major strategic choices ahead of TelCos: Reconfiguring for value

How digitalization will impact telecommunication operators’ configuration

The telecom industry is not in a stable state. In fact, due to the increasingly large strategic and technical option space, we expect operators to become more diverse. Within the next five years, the structure of operators will likely have changed significantly.

Released: January 2017

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Download File ADL_Strategic_Choices.pdf (.PDF, 2.0 MB)

Digital future of electrical networks

Digital future of electrical networks

How can electricity utilities tackle the digitalization challenges of their network business?

Digital transformation is one of the most important changes the utilities industry faces these days. This transformation is not limited to changing how companies interact with their clients, but also impacts the way they operate internally, as well as where and how value is created.

Released: January 2017

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Download File __ADL_The_digital_future_of_network_management.pdf (.PDF, 359 Kb)

Rethinking managed services group designs

Rethinking managed services group designs

How telco group designs can unlock value for managed ICT services

As the success of managed services (MS) continues to drive growth in the B2B space, an increasing number of operators are venturing into the managed ICT space. However, the role telecommunication groups should play when selling and providing managed ICT services must shift from the current legacy models to more centrally driven designs.

Released: January 2017

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Download File ADL_Rethinking_managed_services_group_designs.pdf (.PDF, 337 Kb)