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Technology Valuation – A Milestone on the Path from Art to...

If you believe that your chief source of sustainable business success is the company's skill, knowledge, and information, you are likely in the forefront of the new economy – an economy fueled by intellectual assets, rather than hard assets.

Environmental Performance and Business Success – The...

"Environmental protection is a question of long–term survival for individuals, companies, and society. Activities must be adapted to nature's own limitations in terms of resource use and pollution.

Improving R&D Performance through Networking – Lessons...

The cost and complexity of R&D efforts today, coupled with accelerating technological change and shrinking product lives, create an urgent need to improve R&D performance.

From Manufacturing to Design – and Back Again

Until recently, manufacturers generally assumed that design should precede manufacturing in priority and prestige as well as in time.

Learning to Change and Changing to Learn – Managing for the...

Around the globe, across a wide variety of industries, senior managers are coming to us and our colleagues with the same urgent question: how can I prepare my organization to survive and thrive in an increasingly unknowable future?

Environmental Strategy – Stepping Up to Business Demands

Business leaders have recognized for some time that business decisions have environmental implications and environmental decisions have business implications. What's new is that a few companies on the cutting edge are finding ways to use the environment as a catalyst for business advantage.

Reinventing Customer Management – Lessons from the Best of...

"The problem with our organisation is that we have our face to the boss and our backside to the customer!" This statement – quoted recently by the CEO of a major manufacturing corporation – expresses the frustration many managers have felt in their efforts to realise their vision of truly...

Viewpoint Maastricht Doesn't Matter – European...

European market integration has been one of the great economic success stories of the past 30 years. But the movement seems to have lost steam.

Technology Assessment – Are You Doing It Right?

If you're involved in a technology–based business, chances are good that right now you are making investment decisions that will affect your business performance into the next century.

Creating a High Performance Service Organization: A Case...

In recent years, quality management techniques have once again captured the imagination of management in industries around the globe. However, while the techniques have a ready and obvious use in work process redesign, their application to organizational change is less obvious. A recent Arthur D...