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From Manufacturing to Design – and Back Again

Until recently, manufacturers generally assumed that design should precede manufacturing in priority and prestige as well as in time.

Learning to Change and Changing to Learn – Managing for the...

Around the globe, across a wide variety of industries, senior managers are coming to us and our colleagues with the same urgent question: how can I prepare my organization to survive and thrive in an increasingly unknowable future?

Viewpoint Maastricht Doesn't Matter – European...

European market integration has been one of the great economic success stories of the past 30 years. But the movement seems to have lost steam.

Technology Assessment – Are You Doing It Right?

If you're involved in a technology–based business, chances are good that right now you are making investment decisions that will affect your business performance into the next century.

Creating a High Performance Service Organization: A Case...

In recent years, quality management techniques have once again captured the imagination of management in industries around the globe. However, while the techniques have a ready and obvious use in work process redesign, their application to organizational change is less obvious. A recent Arthur D...